How can a domestic worker file a complaint against an employer in the UAE?

A domestic worker in the UAE who has a dispute with their employer — for example over unpaid wages, excessive hours or contract breaches — raises it through the Ministry of Human Resources and Emiratisation (MOHRE), which handles domestic-worker complaints separately from general private-sector labour cases. Complaints can typically be filed through MOHRE's official channels, including its call centre, app and service centres, and through licensed Tadbeer centres. MOHRE first attempts amicable settlement and mediation between the two sides; if no settlement is reached, the matter can be referred onward to the competent court. Keep evidence such as the registered contract, wage records and any messages, as these support the claim. In serious cases involving abuse or human-trafficking concerns, separate protective and criminal channels apply through the police and prosecution. Because procedures and contact points can change, confirm the current complaint route with MOHRE. A verified UAE legal professional on LEXAI can help a worker or employer prepare and present a domestic-worker dispute.