How does a domestic worker file a labour complaint in the UAE?

Domestic workers in the UAE—such as housemaids, cooks, nannies, and drivers employed in private households—are covered by a dedicated legal framework and complaint route that is administered through MOHRE and its domestic-worker (Tadbeer) service centres, rather than the standard private-sector company process. If you have a dispute with your sponsor or employer—for example over unpaid wages, working conditions, or end-of-service entitlements—you can raise a complaint through MOHRE's channels or a Tadbeer service centre, which handle domestic-worker matters. As with other labour disputes, MOHRE will seek an amicable settlement between the parties, and if the matter cannot be resolved it can be referred onward for a formal decision. Keep your contract, identification, and any records of payments or hours, as evidence helps your case. Because domestic-worker rules and the specific complaint procedure are set by law and can be updated, confirm the current process through MOHRE before filing. Given the household setting, getting clear advice early is helpful. You can consult verified UAE legal professionals listed on LEXAI, and verify the domestic-worker complaint route directly with MOHRE.