Home/FAQs
Frequently askedEverything you need to know about LEXAI
Straight answers about verified lawyers, AI guidance, escrow-protected payments, and how the marketplace works — for both clients and practitioners.
General
3 questions
LEXAI covers 51 practice areas across five main groups — including family law, employment, real estate, corporate and commercial, criminal defense, immigration, intellectual property, and more. Filter lawyers by specialisation to find the right expert for your case.
Yes. Every lawyer on LEXAI is verified before they can accept bookings. We check their UAE practising licence, bar membership, and professional credentials. Verified lawyers display a Verified badge on their profile.
LEXAI is a UAE-based legal marketplace that connects individuals and businesses with verified lawyers and law firms across the Emirates. You can browse lawyer profiles by practice area, book consultations, and manage your legal matters in one place.
For Clients
4 questions
Yes. LEXAI complies with UAE data protection law (PDPL) and uses encryption for all sensitive data. Your communications with lawyers are confidential, and your personal information is never shared without your consent.
Once your consultation is confirmed, you'll have access to a secure in-app chat with your lawyer. Messages are stored permanently as part of your legal record and cannot be edited or deleted. You can share documents and continue the conversation as agreed with the lawyer.
Yes. You can cancel from your dashboard. Full refunds are available if you cancel more than 24 hours before the appointment. Rescheduling can be arranged directly with the lawyer through the in-app chat.
Browse lawyers by practice area, click "Book Consultation" on their profile, and select your preferred date and time. Your request is sent to the lawyer for approval. Once they accept, you'll complete payment and the consultation is confirmed.
For Lawyers
2 questions
Lawyers can choose from three plans: Starter (free, 15% commission), Growth (AED 149/month, 12% commission), and Pro (AED 299/month, 8% commission). Higher tiers unlock more practice areas, priority placement in search results, and access to premium badges.
Sign up for a lawyer account, complete your profile, and upload your UAE practising licence and credentials for verification. Once approved, choose a plan (Starter, Growth, or Pro) and start accepting bookings. Verification typically takes 2–3 business days.
Payments & Billing
1 question
Consultation fees are set by each lawyer individually and shown clearly on their profile before you book. Prices vary by practice area, experience, and consultation length. You'll always see the full amount upfront — no hidden fees.
Still have a question?
Our support team replies in under 2 hours during UAE business hours — or try the AI assistant for an instant answer.