Ask a Lawyer
Ask a Lawyer
Free answers to questions about UAE law — browse what others asked, or ask your own
UAE legal professionals answer questions in this forum — no chatbots.
General legal information, not legal advice.
Latest legal questions
1084 questions
What can I do about defamatory posts about me on social media in the UAE?
What you describe can amount to defamation, and because it is happening online it falls under the UAE's cybercrime legislation as well as the Penal Code — insulting or defaming someone through social media or messaging apps is a criminal offence here, and is treated more seriously than the same words spoken in person. Note that under UAE law a statement can be defamatory even if the person making it believes it is true, so the usual instinct to argue over truth does not work the way it does elsewhere. Start by preserving the evidence properly: keep the original messages and posts on your device, not just screenshots, and note dates, group names and the accounts involved. Then report through the Dubai Police eCrime platform or at any police station; the matter goes to the Public Prosecution, which decides on charges. You can also pursue civil compensation for the harm to your business, either alongside or after the criminal case. Whatever happens, do not respond in kind — a heated counter-post can hand him a complaint against you. A UAE lawyer experienced in defamation matters can shape the complaint and assess a compensation claim on your evidence.
How can my business recover unpaid invoices from a company in the UAE?
Stop extending informal deadlines — a year of broken promises means negotiation has run its course, and with signed delivery confirmations you are well placed to escalate. The standard sequence in the UAE is this. First, send a formal legal notice: a written demand, ideally through a lawyer or notary, stating the amount, attaching the invoices and confirmations, and giving a final deadline. A surprising share of corporate debtors pay at this stage, because the notice signals that court is genuinely next. Second, if the deadline passes, UAE civil procedure offers a summary payment-order route for debts that are established in writing — significantly faster than a full trial — and your signed delivery confirmations and unpaid invoices are exactly the kind of paper that route is built for. If the debtor raises a genuine dispute about the work, the matter proceeds as an ordinary civil claim instead. Interest on late commercial payment can typically be claimed as part of the case. Do not let the claim age further; limitation periods apply to commercial debts. A commercial lawyer can assess within one meeting whether your file qualifies for the fast track and what the realistic recovery timeline looks like.
How do UAE courts decide child custody after divorce, and what factors matter?
UAE courts decide custody on the best interests of the child — that is the governing standard, not a parent's gender or job. It helps to separate two roles the law treats differently: custody is the day-to-day care of the children, while guardianship covers major decisions and finances and typically remains with the father even when the mother is custodian. Mothers are commonly awarded custody of young children, and holding a full-time job does not disqualify you — courts look at the overall care arrangement, including who manages the children's routine, schooling and home stability, not simply at working hours. Recent federal reform has also moved away from rigid age cut-offs: custody can now continue until the child reaches adulthood, and courts give weight to the child's own preference once they are in their mid-teens. What you can do now is document your role — school communications, medical appointments, daily routines — and avoid anything that could be framed as instability in the children's lives. Because outcomes turn heavily on individual circumstances, advice from a UAE family lawyer before anything is filed is well worth it.
What can I do if my landlord won't return my security deposit in Dubai?
Your security deposit is refundable, less only the cost of genuine damage beyond normal wear and tear, and the agent is right that the obligation sits with the owner. Start with a formal written demand: a short letter or email to the landlord setting out the amount, attaching your tenancy contract, the deposit receipt, the handover inspection record, and your move-out photos, and giving a clear deadline of a week or two to pay. Send it in a form you can prove was received. If that produces nothing, the Rental Dispute Centre at the Dubai Land Department is the forum for deposit claims, and cases can be filed online with your documents. Filing carries a fee calculated from the claim, so weigh it against the amount, but be aware that many landlords pay promptly once they see a case has actually been opened — the demand letter mentioning the RDC sometimes does the job on its own. Two months of broken promises suggests the time for patience has passed. If the landlord still will not engage, a lawyer can handle the RDC filing for you, though many tenants manage the process themselves.
How do I file a cybercrime complaint in Dubai after an online scam?
Call your bank first, then file the complaint — the order matters because speed determines whether the money can still be traced. Ask the bank to flag the transfer as fraud and attempt a recall or a freeze on the receiving account; the sooner this happens, the better the odds. Then file the cybercrime complaint through the Dubai Police eCrime platform online, or at any police station, attaching your payment records, the full chat history, the seller's account details and any phone numbers or usernames. The case is referred to the Public Prosecution, and investigators can request account freezes and trace where the funds went. Recovery is genuinely possible when the money is still inside the UAE banking system and the report is fast; it becomes much harder once funds move abroad or are withdrawn in cash. Keep every piece of evidence in its original form, and do not confront or tip off the seller if any channel reopens. You can also pursue a civil claim against the account holder once identified. A lawyer can run the criminal complaint and a civil recovery claim in parallel if the amount justifies it.
What is a debt collection agency allowed to do in the UAE when chasing me?
A collection agency has no enforcement powers at all — it cannot arrest you, seize property, ban travel or enter your home. Only a court can do those things. An agency's lawful role is to contact you and negotiate payment on the bank's behalf, and that is where its authority ends. Repeated daily calls, phoning your workplace reception and contacting relatives about your debt go beyond legitimate collection: depending on the conduct, this can amount to harassment or an unlawful disclosure of your private affairs under UAE law, and threats or abusive language can be reported to the police. Practical steps: move the conversation to writing, ask for a full statement of what is owed, and negotiate directly with the bank itself — the agency is only its agent, and banks often agree settlements or schedules directly. Complain in writing to the bank about the agency's conduct, and if it continues, escalate to the Central Bank's consumer protection channels. When you settle, pay against a written settlement and insist on a discharge letter confirming the debt is closed. If the pressure tactics persist, a single letter from a lawyer to the bank often ends them quickly.
Is using a VPN illegal in the UAE, or does it depend on what you use it for?
Using a VPN is not illegal in the UAE by itself — the law looks at what you use it for. Businesses, banks and remote workers use VPNs every day to secure their connections, and accessing your employer's systems the way you describe is a normal, lawful use. The offence under the cybercrime law arises when someone uses a VPN or a false network address to commit a crime or an unlawful act — fraud, accessing prohibited material, or evading UAE restrictions in order to do something the law forbids. That is where the penalties, which are heavy, actually attach. Streaming sits in a grey middle: breaching a streaming service's terms by changing your apparent location is a contractual issue with that service rather than an automatic crime, but using a VPN to reach services that are blocked in the UAE — unlicensed calling apps are the classic example — moves you toward the unlawful-purpose territory. So keep the work VPN without worry, and be thoughtful about what you route through the personal one. If your usage pattern is unusual, a short consultation with a UAE lawyer can settle where your specific setup stands.
What can I do if my car insurance claim was rejected after an accident in Dubai?
A rejection letter is not the final word — you have two distinct routes, and they are not mutually exclusive. First, challenge the insurer: ask in writing for its final position identifying the exact policy clause relied on and how it applies to your accident. Policy conditions that were never disclosed or are being stretched to fit can be contested, and insurers do reverse rejections when pressed formally. If the insurer maintains the refusal, escalate to the regulator — insurance in the UAE is supervised by the Central Bank, and consumer complaints against insurers can be filed through Sanadak, the ombudsman established for banking and insurance disputes, which resolves complaints without court fees. Second, remember that your strongest asset is the police report putting the other driver at fault: independently of your own policy, you can claim against the at-fault driver and his insurer, through the courts if necessary, for the repair cost the accident caused. That route does not depend on your insurer's policy condition at all. Gather the police report, the policy wording, the rejection letter and the repair estimate. An insurance lawyer can read the clause being cited and tell you which route gets you paid faster.
How do I file a medical negligence complaint against a hospital in Dubai?
Medical negligence complaints in Dubai go to the health regulator, not the hospital's customer service. For a private or DHA-licensed facility, you file a formal complaint with the Dubai Health Authority, which refers the clinical question to a specialist medical liability committee under the UAE's medical liability law — a panel of physicians that reviews the records and issues a finding on whether the care fell below accepted standards. That finding is the backbone of everything that follows: regulators can sanction the facility, and a civil compensation claim in the courts is built on it. Before filing, secure your evidence. You are entitled to your complete medical file — request it from the hospital in writing, including operative notes, consent forms and imaging — and do this first, since the full record is what the committee will examine. The written views of the two doctors who reviewed your case afterwards are valuable; ask whether they will put their opinions in a report. Expect the committee stage to take months, and keep documenting the ongoing consequences and costs in the meantime. A medical malpractice lawyer can manage the complaint, the committee stage and the compensation claim that follows as one strategy.
How do I dispute a traffic fine in Dubai that I believe was issued unfairly?
Yes, there is a formal route — Dubai Police accept objections to traffic fines, and a misread plate is exactly the kind of error the process exists to catch. You can file the dispute through the Dubai Police website or app, or in person at a smart police station, attaching your explanation and evidence. Do this promptly rather than paying first: objection windows are limited, so act as soon as possible after the fine appears. The evidence that helps most is anything placing your car elsewhere at the time — building car park access records or CCTV from your building management, salik or fuel records, and a clear photo of your own plate to compare against the radar image, which you can ask to see as part of the objection. If the plate digits genuinely differ from yours, the fine is typically cancelled at this stage. If the objection is rejected and you still believe the fine is wrong, the matter can be escalated through the traffic prosecution. Should it reach that stage and the amount justifies it, a UAE lawyer can take the challenge forward on your behalf.
Have a legal question?
Post your question and get a free answer about UAE law. For advice on your own situation, speak to a verified lawyer.
Need direct legal help?
Browse Lawyers