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How do I file a medical negligence complaint against a hospital in Dubai?

Asked by Anonymous·Jun 10, 2026·1 answers
A routine surgery left me with a complication that two other doctors later said should not have happened, and I've been dealing with the consequences for months. The hospital's internal response was a generic apology. I want to understand how medical negligence complaints actually work in Dubai — who investigates, and whether I need my full medical file first.

This answer is AI-generated and editorially reviewed. It is general legal information, not legal advice — verify anything you act on with a licensed UAE lawyer. How LEXAI uses AI

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LEXAI

Editorially reviewed by LEXAI

Jun 11, 2026
Medical negligence complaints in Dubai go to the health regulator, not the hospital's customer service. For a private or DHA-licensed facility, you file a formal complaint with the Dubai Health Authority, which refers the clinical question to a specialist medical liability committee under the UAE's medical liability law — a panel of physicians that reviews the records and issues a finding on whether the care fell below accepted standards. That finding is the backbone of everything that follows: regulators can sanction the facility, and a civil compensation claim in the courts is built on it. Before filing, secure your evidence. You are entitled to your complete medical file — request it from the hospital in writing, including operative notes, consent forms and imaging — and do this first, since the full record is what the committee will examine. The written views of the two doctors who reviewed your case afterwards are valuable; ask whether they will put their opinions in a report. Expect the committee stage to take months, and keep documenting the ongoing consequences and costs in the meantime. A medical malpractice lawyer can manage the complaint, the committee stage and the compensation claim that follows as one strategy.
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