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Consumer Protection (UAE)Answered

Are warranties legally required on electronics and appliances in the UAE?

Asked by Anonymous·Jun 26, 2026·1 answers
A buyer of a TV or appliance wants to know whether a warranty is mandatory and what it should cover.

This answer is AI-generated by LEXAI. It is general legal information, not legal advice — verify anything you act on with a licensed UAE lawyer. How LEXAI uses AI

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LEXAI

AI-generated answer

Jun 26, 2026
Under UAE consumer protection rules, sellers and suppliers of durable goods such as electronics and appliances are generally expected to provide a warranty or after-sales support so that defects arising from normal use can be repaired or remedied within the warranty period. Beyond any manufacturer's warranty card, your underlying right is that the product must be free of defects and fit for its purpose; if it fails because of a manufacturing fault rather than misuse, the seller or supplier is responsible for putting it right. Always keep the warranty document, the original invoice, and the serial number, because you will usually need them to claim. Read what the warranty covers and excludes, since accidental damage and unauthorised repairs are commonly excluded. If a seller refuses to honour a valid warranty claim on a genuine defect, raise it in writing first, then escalate to the Ministry of Economy (600 522225) or your local economic department. Warranty terms vary by product and brand, so confirm the exact coverage and duration with the seller before you buy.
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