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Consumer Protection (UAE)Answered

What are my rights if a UAE restaurant or shop sells expired food?

Asked by Anonymous·Jun 26, 2026·1 answers
A consumer discovers the food product they bought is past its expiry date or unsafe.

This answer is AI-generated and editorially reviewed. It is general legal information, not legal advice — verify anything you act on with a licensed UAE lawyer. How LEXAI uses AI

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LEXAI

Editorially reviewed by LEXAI

Jun 26, 2026
Selling expired or unsafe food is taken very seriously in the UAE and breaches both consumer protection and food safety rules. If you buy a product that is past its expiry date or otherwise unfit to eat, you are entitled to a refund or replacement, and you should also report it because it is a public-health matter, not just a personal one. Keep the product, its packaging, the visible expiry or production date, and your receipt as evidence, and avoid consuming it. Report the issue to the seller, and escalate to the Ministry of Economy's consumer line (600 522225) and to the relevant local food-safety authority, such as Dubai Municipality's food safety department or the Abu Dhabi Agriculture and Food Safety Authority, which regulate food sold in their emirates. These authorities can inspect the outlet and act against violations. Photograph the date label clearly before returning the item. Prompt reporting helps protect other customers. If you suffered illness or harm, you can also compare verified UAE legal professionals on LEXAI to consider whether you have a further claim.
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