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Can my UAE insurer reject a motor claim for non-disclosure?

Asked by Anonymous·Jun 26, 2026·1 answers
A driver in the UAE had a motor insurance claim denied because of alleged non-disclosure and wants to understand their rights.

This answer is AI-generated and editorially reviewed. It is general legal information, not legal advice — verify anything you act on with a licensed UAE lawyer. How LEXAI uses AI

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LEXAI

Editorially reviewed by LEXAI

Jun 26, 2026
Yes — non-disclosure or misrepresentation is one of the most common grounds UAE insurers use to reject motor claims. Insurance contracts rest on the duty to give accurate, complete information when you take out or renew the policy; if the insurer shows that a material fact was not disclosed or was stated incorrectly, it may try to refuse the claim or void cover. But a rejection is not automatically valid: the insurer must point to a genuine material fact and the relevant policy or legal basis. Ask for the rejection and the specific undisclosed fact in writing, then check whether it was actually material and whether you were properly asked about it at inception. Keep your proposal form, policy schedule, and all correspondence. If you believe the rejection is unfair, complain to the insurer first, then escalate to the Central Bank of the UAE and its independent ombudsman, Sanadak, or pursue the matter in the UAE courts. Motor insurance conduct sits under the Central Bank's supervision. Because materiality is fact-specific, you can compare verified UAE legal professionals on LEXAI for tailored advice.
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