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Can a UAE insurer cancel my policy after I make a claim?

Asked by Anonymous·Jun 26, 2026·1 answers
A policyholder fears their insurer may cancel cover because they filed a claim and wants to know their rights.

This answer is AI-generated and editorially reviewed. It is general legal information, not legal advice — verify anything you act on with a licensed UAE lawyer. How LEXAI uses AI

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LEXAI

Editorially reviewed by LEXAI

Jun 26, 2026
An insurer cannot cancel a policy arbitrarily just because you made a legitimate claim, but UAE insurance contracts do allow cancellation in defined circumstances — for example, where the policy terms permit it, where there has been material non-disclosure or misrepresentation, fraud, or non-payment of premium. Any cancellation must follow the policy's terms and the applicable legal and regulatory requirements, and the insurer should give you written notice with the reason. If you receive a cancellation, ask for the specific ground and the clause relied on in writing, and check it against your policy. If you believe the cancellation is unfair or retaliatory, you can challenge it: complain to the insurer's complaints function first, then escalate to the Central Bank of the UAE, which supervises insurer conduct, and its independent ombudsman, Sanadak, or pursue the matter through the UAE courts. Keep all documents, including the policy, premium receipts, the claim file, and the cancellation notice. Because the validity of a cancellation depends on the facts and the exact wording, you can compare verified UAE legal professionals on LEXAI to review your situation and advise on next steps.
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