Article (4)
Conciliation Rules & Procedures
In Conciliation the following procedures shall be adopted:
1. The violating Provider or the attorney thereof shall provide an application for Conciliation to the
Committee on the form, as prepared by the Ministry for this purpose, within 10 business days as of
the date of writing down a violation record against the same.
2. An applicant must include a written acknowledgment by the Provider or its attorney of committing
the violation, the date and time of seizing it and the place of committing it and must fulfill all
documents and data which shall be determined by a decision issued by the Minister.
3. The Committee shall consider the application and verify that it fulfills all required conditions,
documents and data.
4. In the event that the Committee accepts the Conciliation application, the Committee should issue
its decision thereon within 30 days as of furnishing the Conciliation application by the Provider;
provided that the Committee shall specify in its decision the consideration to be paid by the
Provider, the period within which the consideration of the Conciliation is to be paid and the
authority to which such consideration is to be paid; provided, however, that all such actions shall
be proved in an official record prepared for such purpose.
5. By a decision of the Minister the period for paying the consideration of the Conciliation may be
extended, if a Provider applied for an extension for the payment period and has serious reasons
preventing it from paying the consideration within the period that is specified by the Committee.
6. In the event that a Provider is not bound by the paying the consideration of the Conciliation within
the specified period, the Committee should refer the Provider to the public prosecution on the form
prepared by the Ministry for such purpose.
7. In case that a Provider refuses the Conciliation, the Committee shall refer the violation to the public
prosecution, to take the prescribed actions according to the effective legislation in this regard, on
the form prepared by the Ministry for such purpose.
8. In the event that the Conciliation procedures are finalized, the Conciliation record and its
attachments shall be presented to the Minister or the person authorized thereby to endorse the
reservation of the violation after paying the agreed Conciliation amount by the Provider.
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Cabinet Resolution of 2014 Regarding the Conciliation Rules and Conditions of the Violations Committed Against Federal
Law of 2006 Regarding Consumer Protection 4
