UAE Technology / Fintech LawDecree No. (25) of 2013 Concerning the Event eLicensing and eTicketing System in the Emirate of Dubai

Article (2) The following words and expressions, wherever mentioned in this Decree, will have the meaning indicated opposite each of them unless the context implies otherwise: Emirate: The Emirate of Dubai. Government: The Government of Dubai. Executive Council: The Executive Council of the Emirate of Dubai. DTCM: The Department of Tourism and Commerce Marketing. Concerned Government Entity: Any entity affiliated to the Government and authorised pursuant to its own Legislation to license or to supervise the conduct of Events in the Emirate, including the entities supervising free zones and Special Development Zones. Director General: The director general of the DTCM. Event: Any event organised in the Emirate on a permanent or temporary basis for an entertainment, marketing, sports, arts, cultural, educational, tourist, health, religious, or any other purpose, whether such event takes the form of a conference, festival, exhibition, concert, theatrical or literary event, contest, or any other form regardless of the venue where it is conducted. Establishment: A legal person licensed to conduct, organise, and manage Events or which has a venue licensed for conducting Events in the Emirate. eLicensing System: An electronic system used to license Events and record relevant data and information including the timings, venues, and associated activities of such Events. eTicketing System: An electronic system through which Event Tickets are marketed and distributed. System: Includes the eLicensing System and the eTicketing System. Subscriber: Any public or private entity subscribed to either the eLicensing System, or the eTicketing System, or to both. Ticket: Any free or paid paper-based or electronic pass which authorises

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Decree No. (25) of 2013 Concerning the Event eLicensing and eTicketing System in the Emirate of Dubai Page 3 of 9 its bearer access to an Event conducted in a particular venue. Dubai Calendar: The calendar prepared by the DTCM for Events that will be conducted in the Emirate. Electronic Connection: Connection of the System to one or more Subscribers’ computers for the purpose of organising the marketing and distribution of Tickets and recording data and information relating to the Events stored in those computers in order to exchange them with the DTCM and Concerned Government Entities. Scope of Application

Article (4) This Decree aims to: 1. support and develop the Events sector to increase tourist activity in the Emirate and achieve the economic development plans of the Emirate; 2. enhance the partnership between public and private sectors to develop the Events sector in the Emirate; 3. streamline the Event licensing process in the Emirate; 4. contribute to introducing the Events organised in the Emirate to the public through a unified portal and through providing multiple distribution channels to market Tickets at the local, regional, and international levels; and 5. support the Dubai Calendar by connecting it to the System and listing all Events in such calendar.

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Decree No. (25) of 2013 Concerning the Event eLicensing and eTicketing System in the Emirate of Dubai Page 4 of 9 Functions of the DTCM

Article (5) a. For the purpose of achieving the objectives referred to in Article (4) of this Decree, the DTCM will, in coordination with the Concerned Government Entities: 1. study the Legislation, regulations, and procedures relating to licensing Events in the Emirate, and suggest ways to develop the same; 2. establish the policies, programmes, and systems required for organising and licensing Events in the Emirate; 3. create an electronic database for Legislation, policies, regulations, and procedures relating to licensing Events in the Emirate; 4. establish a standard classification system for Events in the Emirate and standard processes and procedures for issuing the licences required for organising such Events; 5. create an electronic database for the Events that will be organised in the Emirate, including timings, venues, and associated activities; 6. prepare the eLicensing System and supervise its operation, maintenance, management and development in all its regulatory, administrative and financial aspects; 7. prepare the eTicketing System and supervise its operation, maintenance, management, and development in all its regulatory, administrative and financial aspects; 8. organise the Electronic Connection between the DTCM, and the Subscriber and Concerned Government Entities; 9. collect the fees for marketing Event Tickets and distribute the proceeds to Subscribers in accordance with the Legislation in force in the Emirate and the relevant method adopted by the DTCM; 10. in coordination and cooperation with Subscribers and Concerned Government Entities, develop the processes relating to the System; 11. compile statistics and information relating to the Events conducted in the Emirate through the eLicensing System; and 12. perform any other duties required for the achievement of the objectives of this Decree. b. Pursuant to a contract concluded for this purpose in which the term of the contract and the rights and obligations of the parties are determined, the DTCM may authorise one or more companies to perform any of the duties referred to in paragraph (a) of this Article .

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Decree No. (25) of 2013 Concerning the Event eLicensing and eTicketing System in the Emirate of Dubai Page 5 of 9 Obligations of Concerned Government Entities

Article (8) a. Any public or private entity organising an Event or having a venue licensed for conducting Events in the Emirate must subscribe to the eLicensing System and install the equipment and systems required to operate such system. b. Any public or private entity conducting an Event or having a venue licensed for conducting Events in the Emirate must subscribe to the eTicketing System and install the equipment and systems required to operate such system. c. The Director General may, in accordance with the relevant rules and conditions adopted by the DTCM, exempt any public or private entity from subscription to the eLicensing System or to the eTicketing System, and may exclude the information of any Event from being entered in the System. d. The DTMC will train Subscribers to use the System in return for a fee determined pursuant to a resolution of the Chairman of the Executive Council. e. No Establishment may be licensed, and no licence of an Establishment may be renewed unless such Establishment subscribes to the eLicensing System, to the eTicketing System, or to both systems.

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Decree No. (25) of 2013 Concerning the Event eLicensing and eTicketing System in the Emirate of Dubai Page 6 of 9 Term of Subscription to the System

Article (13) a. Without prejudice to any stricter penalty stipulated in any other legislation, any person who violates the provisions of this Decree and the resolutions issued in pursuance hereof will be punished by a fine of not less than one hundred Dirhams (AED 100.00) and not more than twenty thousand Dirhams (AED 20,000.00). Upon repetition of the same violation within one (1) year from the date of the previous violation, the amount of the fine will be doubled, provided that the fine does not exceed one hundred thousand Dirhams (AED 100,000.00). The Chairman of the Executive Council will determine, by a resolution issued by him in this regard, the prohibited acts and the fines to be imposed on the perpetrators of these acts. b. In addition to the penalty of a fine referred to in paragraph (a) of this Article, the DTCM may, in coordination with the competent entities, take one or more of the following actions and measures against the violating Establishment: 1. suspending the activities of the Establishment for a period not exceeding six (6) months; and/ or 2. revoking the trade licence of the Establishment. Fee Collection

Article (16) Any affected party may submit a written grievance to the Director General against the decisions, procedures, and measures taken against him in accordance with the provisions of

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Decree No. (25) of 2013 Concerning the Event eLicensing and eTicketing System in the Emirate of Dubai Page 8 of 9 this Decree and the resolutions issued in pursuance hereof, within fifteen (15) days from the date of being notified of the contested decision, procedure, or measure. The grievance will be determined by a committee formed by the Director General for this purpose , within thirty (30) days of its submission, and the decision issued by the committee on the grievance will be final. Compliance