Article (6) Operator's Obligations vis-à-vis Investors
The Operator shall have the following obligations vis-à-vis the investors:
1. Conclude an agreement with the investor according to the conditions set forth in the
Rulebook, including, in particular, the information related to the investment in funding
requests and a proof confirming the investor's acknowledgment of being aware of the
investment risks, including the impermissibility to sell or assign shares to other investors
after the company is incorporated except in pursuance of the laws applicable in the State.
2. Disclose to the investors their rights to retract their investment decisions and the
mechanisms of withdrawal from projects funded by them via the Platform after investing
in and implementing such projects, along with clarifying that the withdrawal is likely to be
difficult, pursuant to the provisions of this Resolution.
3. Disclose to the investors the mechanisms of receiving the dividends generated from their
investments or which are payable to them by the Fund Seeker;
4. Make the investor aware of how to invest via the Platform and the type of investment
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offered to them.
5. Make sure that the investments of the investor, except for the Professional Investor or
Counterparty, within a 12-month timespan do not surpass the following amounts:
a. An amount of (AED 30,000) - thirty thousand dirhams - per Fund Seeker for all
requests offered by him on the Platform.
b. An amount of (AED 100,000) – one hundred thousand dirhams - for all funding
requests offered on the Platform.
6. The transactions posted on the Platform shall only be limited to pooling funds for the
purpose of incorporating a company or increasing the capital of an existing company, the
sale or assignment of company's shares, following the incorporation date, shall only be
made to other investors via the Platform.
7. Retain the investors' funds deposited by them in an escrow bank account designated for
that purpose with a bank licensed in the State or a foreign bank licensed outside the State
in accordance with the controls issued by the Authority, until the proposed offer period
expires or the offer is closed to complete the required funding..
8. Keep its own bank accounts separated from its bank accounts related to investors' funds
(escrow accounts) upon disclosing the bank balances in both its financial statements and
the notes thereto.
9. Transfer the pooled amounts to the Fund Seeker within the period mutually agreed, after
completing the requested funding pursuant to the provisions of this Resolution, and after
making sure and verifying that the Fund Seeker has implemented its obligations
established according to the procedures applicable in the State and has performed all
procedures of incorporation or capital increase with the competent authorities in the
State.
10. Establish procedures to ensure that the Fund Seeker implements their obligations vis-à-
vis the investors, including completing the procedures of their acquiring ownership of
shares.
11. Close the offer once the maximum amount of funding sought is completed, even if the
offer period proposed by the Fund Seeker has not expired, and ensure that the pooled
funds do not exceed the maximum target amount.
12. Refund the funds to the investor within (5) five business days in the following cases:
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a. As of the expiry date of the offer without covering the minimum target amount, unless
the Fund Seeker is satisfied with the pooled amount;
b. As of the date on which the Fund Seeker fails to fulfill its obligations or a material
change occurs with them during or after the offer period;
c. As of the date of cancelling the funding request;
d. As of the date on which the pooled funds exceed the maximum target amount for
surplus amounts only; or
e. As of the date on which the investor retracts its investment decision, pursuant to the
provisions of this Resolution.
13. Make sure that no material change has affected the funding request, the Fund Seeker or
the project itself.
14. Publish the action plan and the financial and economic feasibility of the project related to
the funding request on the Platform, and make sure that the same is specific and clear and
that all documents and procedures related thereto are valid.
15. Publish the Fund Seeker's information and the channels of communication with them, as
well as its former projects funded through the platform and their performance, on the
Platform at least (14) fourteen days prior to the date of allowing investors to invest in the
project.
16. Make available credit information to the Fund Seeker and its board chairman and
members in case the Fund Seeker is a legal person; provided that such information is
issued by Etihad Credit Bureau Company or the competent authority in case of a foreign
person.
17. Publish the Fund Seekers' disclosures on the Platform and retain and verify the validity
and accuracy of such disclosures.
18. Promptly disclose on the Platform any errors, misleading information or details or
investment risks related to the Fund Seeker or their projects and investments.
19. Immediately inform the investor if the Fund Seeker decides that it is satisfied with the
pooled amount following the expiry of the offer period without covering the minimum
amount required within the deadlines specified by the SCA.
20. Make sure that no means of fraud, deception or harm is committed against the investors
by the Fund Seeker.
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21. Reject the Fund Seeker's request to make an offer on the Platform, or remove its offer from
the Platform if it is found that the funding request prejudices the interests of investors or
violates the provisions of this Resolution or any of the laws applicable in the State.
22. Refrain from giving any advice to investors, negotiate over the funding offered on the
Platform or announcing any funding requests through crowdfunding platforms owned by
it outside the State in accordance with the conditions stipulated by the Authority.