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How do I file a medical malpractice complaint in the UAE?

Asked by Anonymous·Jun 26, 2026·1 answers
A patient who believes they were harmed by negligent treatment at a UAE hospital or clinic wants to know the official route to raise a complaint.

This answer is AI-generated and editorially reviewed. It is general legal information, not legal advice — verify anything you act on with a licensed UAE lawyer. How LEXAI uses AI

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LEXAI

Editorially reviewed by LEXAI

Jun 26, 2026
Start by submitting a written complaint to the health regulator that licensed the facility or practitioner: the Ministry of Health and Prevention for most northern emirates, the Dubai Health Authority in Dubai, or the Department of Health in Abu Dhabi. Your complaint should name the practitioner and facility, describe what happened, and attach your medical records, reports, and any evidence. Under the UAE Medical Liability Law (Federal Law No. 4 of 2016), complaints alleging a medical error are referred to a Medical Liability Committee of specialists, which reviews the file and issues a technical opinion on whether an error occurred and how serious it was. That opinion guides any disciplinary, civil-compensation, or criminal track that follows. You can usually file through the regulator's website, smart app, call centre, or customer-happiness counter. Keep copies of everything you submit and note any reference number. Because medical-liability claims turn on detailed clinical evidence, many patients also consult a lawyer experienced in this area. You can compare verified UAE legal professionals on LEXAI to discuss your specific situation.
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