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Can I claim against a dental clinic in Dubai for a failed implant?

Asked by Anonymous·Jun 10, 2026·1 answers
Eight months after paying a lot for an implant at a Dubai dental clinic, it has failed completely and another dentist says the placement was wrong from the start. The clinic is offering to redo it at a discount rather than refund anything. Is dental work even covered by medical negligence rules here, or is it treated as a consumer issue?

This answer is AI-generated by LEXAI. It is general legal information, not legal advice — verify anything you act on with a licensed UAE lawyer. How LEXAI uses AI

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Jun 11, 2026
Dental work is healthcare, so yes — a failed implant caused by wrong placement falls under the UAE's medical liability framework, not merely consumer rules. Dentists and dental clinics in Dubai are licensed by the Dubai Health Authority, and a complaint about negligent treatment goes through the DHA, which can refer the matter for expert assessment under the medical liability process. What makes or breaks these cases is the technical evidence, and you already hold the most important piece: another dentist saying the placement was wrong from the start. Get that opinion in writing, with the imaging that supports it, and request your full treatment records from the original clinic — you are entitled to copies. Keep your payment proof. As for the discount offer: you are not obliged to let the clinic that misplaced the implant try again, and accepting a redo could complicate a later claim, so do not sign anything waiving your rights in exchange for it. If negligence is established, compensation can cover the failed work, corrective treatment elsewhere, and the related harm. A consultation with a licensed UAE lawyer will help you weigh the redo offer against a proper claim before you reply to the clinic.
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