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Who is responsible for building defects found after handover in Dubai?

Asked by Anonymous·Jun 10, 2026·1 answers
We moved into a newly handed-over townhouse in Dubai and within months cracks appeared in the walls and the roof started leaking. The developer's customer service keeps logging tickets without fixing anything, and I've read that developers stay responsible for certain defects for some years, but I don't know what that covers or how to force action.

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L
LEXAI

Editorially reviewed by LEXAI

Jun 11, 2026
Responsibility depends on the type of defect, and the law is firmly on your side for the serious ones. Under the UAE Civil Code, the contractor and the supervising architect carry liability for ten years from handover for structural defects and anything threatening the stability or safety of the building — wall cracking and roof leaks of the kind you describe often fall within or close to that category, and in practice the developer who sold you the unit is the party you pursue. Non-structural snags are usually covered by a shorter defect-liability period in your purchase contract, so check what it promises. Logging tickets is not enough: send the developer a formal written notice listing every defect with photos and a deadline to repair, and keep the full ticket history as evidence of delay. If nothing moves, escalate with a complaint to the Dubai Land Department and RERA, and consider an independent engineer's report — in court, cases like this are usually decided by an expert's findings, so a credible report early carries real weight. An experienced property or construction lawyer can frame the claim and manage the expert stage for you.
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