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Data Protection / PrivacyAnswered

How do I ask a UAE company to delete my personal data under the PDPL?

Asked by Anonymous·Jun 26, 2026·1 answers
A consumer wants a business to erase the personal data it holds and isn't sure how to make the request or whether the company can refuse.

This answer is AI-generated and editorially reviewed. It is general legal information, not legal advice — verify anything you act on with a licensed UAE lawyer. How LEXAI uses AI

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LEXAI

Editorially reviewed by LEXAI

Jun 26, 2026
Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have a right to request erasure of your personal data held by a controller in defined situations — for example where the data is no longer needed for the purpose it was collected, or where you withdraw the consent the processing relied on and there is no other lawful basis. Start by sending a written request to the organisation, ideally to its data protection contact or privacy team, clearly identifying yourself and the data you want deleted. The controller must consider the request and respond within the timeframe set by the law and its Executive Regulations. Erasure is not absolute: a business may lawfully retain data it needs to meet another legal or regulatory obligation, to establish or defend a legal claim, or for other grounds recognised by the law. If the controller refuses without a valid basis or fails to respond, you can lodge a complaint with the UAE Data Office, the federal supervisory authority. For a contested or high-value matter, you can browse verified UAE legal professionals on LEXAI to get tailored advice.
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