Who do I complain to about a consumer issue in Dubai specifically?

In Dubai, everyday consumer complaints are handled by the Department of Economy and Tourism (DET), which operates the emirate's consumer protection function, while the federal Ministry of Economy oversees consumer protection across the UAE. For a dispute with a Dubai-based retailer or service provider, you can contact Dubai's consumer protection service through the DET's official consumer channels, and you can also use the Ministry of Economy's national consumer line 600 522225. The recommended approach is to try to resolve the matter with the business first in writing, then file a complaint with the authority if that fails, providing your invoice, the trader's details, evidence such as photos or the advertisement, and the remedy you are seeking. The authority can mediate between you and the business and take action where a violation is found. Keep records of every interaction. If your dispute is large or unresolved through mediation, you can compare verified UAE legal professionals on LEXAI to consider formal legal steps in Dubai's courts.