Do I have a right to a refund if I change my mind about a purchase in the UAE?

For a change of mind on a product that is not faulty, UAE consumer law does not automatically guarantee a refund. In that situation the store's own return and exchange policy controls whether you can return or swap the item, and many retailers allow returns within a set period if the product is unused and in its original packaging with the receipt. This is different from a defective or misdescribed product, where the seller does have an obligation to provide a remedy. Because change-of-mind returns depend on the shop's stated policy, always check the return terms before you buy, keep the receipt, and note any time limit the retailer specifies. If a shop advertised a returns guarantee and then refuses to honour it, that broken promise can itself be a consumer-protection issue you can raise with the Ministry of Economy (600 522225) or your local economic department. For non-faulty goods, though, your strongest protection is the store's published policy, so read it carefully and ask staff to confirm it at the point of sale.